5 Essential Elements For Telus technical support
5 Essential Elements For Telus technical support
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Every single one that phone calls the tech support range is eager to talk to a true individual right away. Not one person really wants to should leap through a maze of queries in hopes of simply just getting set in the que to speak to an actual individual!
Specialist was in a position to stroll me via my difficulty and helped pinpoint in which the challenge was happening and recommended me of another so I could get my career completed. I so appreciated his aid and patience in strolling me via the several scenarios. He followed up with details on my following measures.
On the other hand, the very best just transpired. Just after speaking to Telus company, I wasn't proud of the system offered and asked to become tranferred towards the LOYALTY dept. She adjusted the cost of the info strategy but amplified the price of the cellular phone for a Internet of -$one. WHAT A JOKE!!!
Simply just sort the small print of the inquiry in a concept and it'll be despatched into a human agent. Messaging Here's asynchronous (non-Reside), so that you can near the application or go regarding your day though the agent operates towards acquiring you a resolution.
I had to Call CS today with Chat as well as the department I need to talk to is just available by cellular phone. The CS on Chat organized a contact back at an arranged time slot. When that Office called me later on I got almost everything sorted out.
As for loyalty, there's no these kinds of point any longer. Undergoing the exact same detail with my Telus dwelling services. I’m accomplished with them constantly raising my arrangement pricing. Going again to Shaw when my agreement runs out.
I suppose I'm just aged, but I recall a time when you could potentially phone a business, check with a human with no sitting down on maintain for hours, and truly get customer service. Many thanks Telus for a wonderful customer working experience.
Unquestionably not the knowledge we wish our customers to have. Be at liberty to deliver us a private message and we can discuss our choices for getting this solved in your case.
I needed to Call CS currently with Chat and the Office I need to talk to is simply available by cell phone. The CS on Chat arranged a connect with back at an arranged time slot. When Telus technical support that Section known as me afterwards I got all the things sorted out.
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Thanks in your attention to this issue. I stay up for a prompt and satisfactory resolution.
On top of that, I had been disconnected several instances when seeking to speak with support and perhaps remaining on maintain without having resolution.
At this moment my cell phone stopped connecting towards the telus network. As a result it's got taken me a forty five to sift from the ai gate keepers prompt's just to talk to a real human being, all though telus ai attempts almost everything to not permit me to talk to a true man or woman.
Qualified was incredibly valuable. I used to be obtaining pretty discouraged as very little appeared to be Functioning. He walked me as a result of the procedure with easy instructions. And it at last labored. Fantastic task!
The TELUS team acknowledges that our perform spans several Territories and Treaty spots and we've been grateful for the standard Know-how Keepers and Elders who are with us right now, those who have absent before us and also the youth that inspire us.